Payments and Deposit
A 50% deposit for rental items along with the delivery cost is required to reserve your rental items. The remaining balance along with a 10% security deposit is due 14 days prior to your event date. The 10% security deposit will be refunded after your rental items have been inventoried and determined to be free of damage or loss. If damage or loss of items is found, the cost of replacement or repair will be deducted from the security deposit. If this cost exceeds the security deposit the client will be billed the remaining balance. This will be assessed within seven days following pick-up.
If your order is canceled at least 30 days before your scheduled event date 50% of your deposit will be reimbursed. Any orders canceled within 30 days of your event date will result in a non-refundable deposit.
Reduction changes to an order must be received by 30 days prior to your event date. This cannot exceed 50% of the total value of your order. An increase in an order must be made 14 days prior to your event date and is subject to item availability.
We can accept payment by cash, personal check or credit card. Returned checks will incur additional charges including but not exceeding all bank fees plus a $20 processing fee.
Rental Inventory Care
China, glassware and flatware must be scraped free of food and returned in their correct bins and racks. All linen should be placed in the provided bags and should be free of debris. Linen hangers should be returned in the provided bags. When using lanterns and candlesticks all candles must be dripless and items returned free of wax. Items requiring other special packaging will be labeled and should be returned as they were delivered. Additional cleaning fees will be assessed for any rental items that are returned with excessive debris or damage.
Should loss or damage of rental packaging occur the cost of replacement will be deducted from the security deposit.
Rental items are charged for time out, not for use.
Delivery and Pick-up
Items will be delivered as per the final rental invoice issued three weeks prior to the event date. We require a designated individual to accept delivery of the rental items. Delivery locations must be to ground level and within 200 feet of our delivery vehicle or additional charges will apply.
All equipment must be returned to the place of delivery for pick-up prior to the specified date and time as per the final rental invoice. Additional rental fees will apply should rental items not be ready for pick-up.
Sparrow Lane, LLC and all related entities, members and employees shall not be liable for any damage to either person or property sustained by the use of rental items to the renter or any third party. The renter assumes all risk of personal property damage or personal injury.
There is no warranty that rented items are free of defects.
This rental contract is between the renter identified below and Sparrow Lane, LLC, and is effective upon the date of execution.