our services

delivery

Sparrow Lane delivers throughout most of New England. We're happy to work with your venue's delivery requirements, just let us know and we can provide you with a quote.

care of rental items

China, glassware and flatware should be scraped free of food and returned in their correct bins and racks. All linen can be placed in the provided bags and should be free of debris.

When using lanterns and candlesticks all candles must be dripless items returned free of wax.

Items requiring other special packaging will be labeled and should be returned as they were delivered. Linen hangers should be returned in the provided bags.

payments & deposits

A 50% deposit is required to reserve your rental items and greenery. The remaining balance is due 14 days prior to your event date. A 5% non-refundable damage waiver is included in the balance.

If your order is canceled at least 30 days before your scheduled event date 50% of your deposit will be reimbursed. Any orders canceled within 30 days of your event date will result in a non-refundable deposit.

Reduction changes to an order must be received by 14 days prior to your event date. This cannot exceed 50% of the total value of your order.